A short, plain-English summary of how we handle your data. We collect as little as possible, and we never sell it.
What we collect
When you order from DeenFlow, we collect the name, delivery address, email and payment information needed to fulfil and ship your order. When you tap your keyring and open a reflection, we collect anonymised, aggregated usage data — such as how many taps were made today — but never which person tapped, what their phone is, or anything that can identify them.
What we do not collect
We do not require an account, a login, or a sign-up to use the keyring. We do not place tracking cookies on the reflection page. We do not collect or read the content of the reflections you spend time on. We do not sell, share, or rent your data to advertisers, ever.
Cookies
The shop area of this website uses essential cookies to remember your basket and process your order securely. We do not use marketing cookies, retargeting pixels, or third-party trackers on the reflection page itself.
Your rights
You have the right to access, correct, or delete any personal data we hold about you. Email support@deenflow.co.uk and we'll action your request within 30 days.
Payment processing
Payments are processed by Stripe. We never see or store your card number — only a token confirming a successful payment. Stripe's own privacy policy applies to the payment step.
Shipping partners
Your delivery address is shared with our shipping carrier (Royal Mail) solely to deliver your parcel within the UK. They do not receive your email or any other information about you.
Changes to this policy
If we change this policy, we'll update the "last updated" date at the top of this page. Material changes will be flagged at checkout for new orders.